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Frequently asked questions
General
Cancellations and refunds
Absolutely! In fact, most of our members join solo - it’s one of the best parts of Cool Girls Club. Our events are designed to make it easy to meet like-minded women, connect naturally and feel comfortable right from the start. You’ll never feel like the odd one out.
Cool Girls Club events are designed for women aged 18–40. This stage of life can be a tricky one - many women in this age range find themselves craving connection, but also feeling unsure, anxious or out of practice when it comes to making new friends.
That’s exactly why Cool Girls Club exists. We know how hard it can be to put yourself out there, especially if you’ve moved cities, changed jobs, or just haven’t found your people yet. Our events are built around creating a safe, supportive space where everyone arrives as strangers but leaves as friends.
You don’t need to be an expert! Each event listing clearly states the fitness level and difficulty so you can choose what’s right for you. We welcome beginners, and our guides are there to help with tips, encouragement and plenty of breaks along the way.
Each event includes a gear list on the booking page and in your pre-event email. If you’re missing anything essential, we have gear hire options available for most multi-day trips (like tents, sleeping mats and Trangias).
Yes! All Cool Girls Club events are led by qualified female guides. On certain adventure collaborations (like canyoning or interstate trips), we also work with trusted outdoor partners who share our values and prioritise women’s comfort and safety.
Each event has a difficulty rating (easy, moderate or challenging). Most of our community have an average fitness level, but if you’re comfortable walking for a few hours and enjoy being outdoors, you’ll be just fine.
We keep our groups small and intimate - usually around 12–20 participants - to ensure everyone feels connected and supported. You’ll be guided by qualified leaders who are trained in group management and outdoor safety.
It depends on the event! Some day hikes include morning tea, while overnight and premium trips generally include all meals (with dietary needs catered for). Always check the event description for what’s included.
We regularly cater for vegetarian, vegan, gluten-free, halal and lactose-free diets, as well as those avoiding onion or garlic. Just make sure you include this information when booking so we can plan accordingly.
Transport details are always listed on the event page. Many day hikes are public-transport accessible, while longer trips often include group transport from a central meeting point (like Katoomba or Hornsby Station). If you’d prefer to self-drive, that’s usually fine - just let us know when booking.
Follow us on Instagram @coolgirlsclub_au o(https://www.instagram.com/coolgirlsclub_au)r sign up to our mailing list via the website to get first access to new hikes, campouts and retreats before they sell out.
You can always reach out to us at info@coolgirlsclub.com.au-(mailto:info@coolgirlsclub.com.au) we’re more than happy to help!
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