Privacy Policy
1. Information We Collect
We collect personal information necessary for safe and effective operation, including:
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Name, date of birth, and contact details
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Medical conditions, allergies, and emergency contacts
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Event registration details, dietary preferences, and feedback
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Payment details, which are processed securely via third-party platforms
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Photos or videos captured at events (with your consent)
2 How We Use Your Information
Your information is used to:
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Process event registrations and payments
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Manage event logistics and meet safety requirements
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Communicate important updates and event reminders
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Send newsletters or event announcements (optional)
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Fulfill insurance and legal obligations
We do not sell, rent, or trade your personal information under any circumstances.
3 Data Storage and Security
Your information is securely stored in password-protected systems such as Jotform and Google Drive. Only authorised staff have access to this data, and only for legitimate operational purposes.
4 Sharing Information
We may share limited personal information with trusted third parties who help us deliver our services. These third parties may include:
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Payment processors
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Licensed guides, insurers, and partner tour operators
All third parties are required to adhere to confidentiality and data protection obligations.
5 Access and Corrections
You may request access to, or correction of, your personal information by contacting info@coolgirlsclub.com.au.
6 Photography and Media
By attending a Cool Girls Club event, you consent to your images or video footage being used for promotional purposes unless you request otherwise in writing.
7 Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience and to collect anonymous analytics data. You may disable cookies in your browser settings if you wish.
8 Retention of Data
We retain participant information only for as long as is necessary for operational, legal, and insurance purposes. When your data is no longer required, it is securely deleted.
9 Privacy Enquiries
If you have any questions, concerns, or complaints about how your information is handled, please contact:
Cool Girls Club
Email: info@coolgirlsclub.com.au