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Privacy Policy

At Cool Girls Club, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information. By using our services or attending our events, you agree to the terms outlined below. 🦋

 

1. Information We Collect

To keep our community safe and our events running smoothly, we collect:

  • Name, date of birth, and contact details

  • Medical conditions, allergies, and emergency contacts

  • Event registration details, dietary preferences, and feedback

  • Payment details, processed securely via trusted third-party platforms

  • Photos or videos captured at events (with your consent)

 

2. How We Use Your Information

Your information helps us deliver the best possible CGC experience. We use it to:

  • Process event registrations and payments

  • Manage event logistics and keep you safe on the trail

  • Send you important updates and event reminders

  • Share newsletters or event announcements (optional — you can opt out anytime!)

  • Fulfil our insurance and legal obligations

We will never sell, rent, or trade your personal information. Ever. 🌿

 

3. Data Storage and Security

Your information is stored securely in password-protected systems. Only authorised CGC staff can access your data, and only when needed for legitimate operational purposes. We take data security seriously so you can focus on the fun stuff.

 

4. Sharing Your Information

We only share your information with trusted third parties who help us deliver our services, including:

  • Payment processors

  • Licensed guides, insurers, and partner tour operators

All third parties are required to meet strict confidentiality and data protection obligations.

 

5. Access and Corrections

It's your data and you have the right to access or correct it at any time. Just reach out to us at info@coolgirlsclub.com.au and we'll take care of it. 🦋

 

6. Photography and Media

By attending a CGC event you consent to photos or video footage being used for promotional purposes — think Instagram, our website, and beyond! If you'd prefer not to be featured, just let us know in writing before the event and we'll make sure you're kept off camera. 📸

 

7. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience and collect anonymous analytics data. You're welcome to disable cookies in your browser settings at any time — no hard feelings! 🍪

 

8. Data Retention

We only hold onto your information for as long as it's needed for operational, legal, and insurance purposes. When your data is no longer required, it's securely deleted.

 

9. Privacy Enquiries

Got questions, concerns, or a complaint about how we handle your information? We'd love to hear from you and make it right.

📧 info@coolgirlsclub.com.au

 

Cool Girls Club is committed to complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

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